For over a century, the leading luxury retailer has focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. They have stayed true to the principles of their founders - to be recognized as the premier luxury retailer dedicated to providing customers with distinctive merchandise and superior service. This renowned retailer offers upscale and assortments of apparel, accessories, jewelry, beauty, and decorative home products to the affluent consumer.
What’s Needed to Provide Customer Support for this Client Program
- Responding online catalog order inquiries of high dollar items; many orders are in excess of $1,000
- Assisting luxury-centric customers with order-related issues and resolutions
- Ensuring orders are successfully submitted
- Responding to item sizing/color/material/dimension, product warranties, product returns, and shipping issues and inquiries
Must-Have Qualities and Capabilities
- Strong, white-glove customer service skills on every customer interaction
- Ability to show empathy to customers, while offering solutions
- Excellent probing and listening skills
- Strong critical-thinking skills to ensure application of accurate order pricing, sales taxes, discounts and adjustments
- Impeccable attention to detail and focus
- Navigation of multiple systems during a call to gather information and assist the customer
No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
Providing great customer service for a Leading Luxury Retailer.
- Register
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
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