Cable and Telecom Customer Support

Use your customer service experience to provide billing support to a Cable and Internet Company’s customers, all from the comfort of your own home!

COMPANY OVERVIEW
The Cable and Internet Company provides its residential customers with video, phone, and high-speed Internet services. They deliver the best cable and internet services in the nation that gives their customers instant access to the services that matter the most to them – anywhere, anytime.

WHAT TO EXPECT:
- Supporting customers with questions about their bills
- Identifying additional offerings that may be a fit for the customer
- Suggesting appropriate upgrades and add-on services
- Ensuring that issues are resolved during the first call and call to the customer’s satisfaction
- Coding sales with extreme detail for installers to ensure a smooth experience for the customer

WHAT IT TAKES TO SUCCEED:
- Excellent communication skills and ability to build trust and confidence
- Understanding of “client call flow”
- Driven to identify and suggest appropriate products and services
- Strive to resolve technical issues on the first call
- Knowledge of program processes and policies
- Understand “client call flow”

EDUCATION NECESSARY:
No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! In order to service a client through the Arise Platform, you must pass a series of assessments, pay for and successfully complete a virtual certification course.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

WHAT YOU'LL BE DOING:
Providing excellent inbound, billing customer support for a leading Cable and Internet Company.

WHAT YOU NEED TO GET STARTED:
- Register to use the Arise Platform
- Select a client opportunity
- Enroll in a certification course to prepare to service

Visit http://www.ariseworkfromhome.com/equipment to view computer and equipment requirements

CLICK HERE TO APPLY AND START WORKING FROM HOME!