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  1.   Arise
  2.    Public
Want to do meaningful work and be your own boss? Now’s the time! Leverage your customer service expertise and provide white-glove service to high-end, luxury retail customers from the comfort of your ...
Want to do meaningful work and be your own boss? Now’s the time! Leverage your customer service expertise and provide white-glove service to high-end, luxury retail customers from the comfort of your own home!
 
Work Hours - Varies
Revenue/Pay - $9 - $14 per hour
Where? - Telecommute
 

COMPANY OVERVIEW:

For over a century, the leading luxury retailer has focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. They have stayed true to the principles of their founders - to be recognized as the premier luxury retailer dedicated to providing customers with distinctive merchandise and superior service. This renowned retailer offers upscale and assortments of apparel, accessories, jewelry, beauty, and decorative home products to the affluent consumer.

WHAT TO EXPECT:

What’s Needed to Provide Customer Support for this Client Program

- Responding online catalog order inquiries of high dollar items; many orders are in excess of $1,000
- Assisting luxury-centric customers with order-related issues and resolutions
- Ensuring orders are successfully submitted
- Responding to item sizing/color/material/dimension, product warranties, product returns, and shipping issues and inquiries

WHAT IT TAKES TO SUCCEED:

Must-Have Qualities and Capabilities

- Strong, white-glove customer service skills on every customer interaction
- Ability to show empathy to customers, while offering solutions
- Excellent probing and listening skills
- Strong critical-thinking skills to ensure application of accurate order pricing, sales taxes, discounts and adjustments
- Impeccable attention to detail and focus
- Navigation of multiple systems during a call to gather information and assist the customer

EDUCATION NECESSARY:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.

WHAT YOU'LL BE DOING:

Providing great customer service for a Leading Luxury Retailer.

WHAT YOU NEED TO GET STARTED:

- Register
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

  1.   Arise
  2.    Public
Are you looking to invest in yourself and work from home? Take advantage of this great opportunity to provide Customer Service for a leading roadside assistance company. Leverage your exceptional cust...
Are you looking to invest in yourself and work from home? Take advantage of this great opportunity to provide Customer Service for a leading roadside assistance company. Leverage your exceptional customer service and sales skills to assist with inbound roadside assistance calls and provide status updates for customers seeking service requests.
 
Category - Customer Service
Revenue/Pay - $9 - $14 per hour
Where? - Telecommute
 

CLIENT OVERVIEW:

This leading roadside assistance company offers customers roadside assistance benefits as part of their automotive insurance policy or their new vehicle owner’s package. Leverage your customer service skills by assisting customers with their roadside emergency needs.

WHAT TO EXPECT:

24/7 service of inbound calls for roadside assistance, and other service requests, with items such as:
– a vehicle that won’t start
– flat tire(s)
– keys locked inside a car
– vehicle out of gas
– vehicle in an accident
• Place outbound calls to list of client’s service providers to secure appropriate towing assistance to resolve the customer’s needs
• Possible outbound calls to the client, client’s customers and/or client account representatives for status and clarification purposes.
• Transfer inbound calls or outbound calls to other client-designated internal support departments or client account representatives
• Outbound coordination to client’s service providers & possible follow up calls for clarification and/or additional calls for secondary services
• Probe to identify the need of the customer based on vehicle inoperable situation
• Identify the customer’s location using Google Maps and other client tools
• Provide policy coverage details based on the specific client program
• Secure a Service Provider to assist the customer, based on the

WHAT IT TAKES TO SUCCEED:

- Outstanding problem-solving skills
- Displays patience, empathy, and ability to manage stress, the ability to work under pressure
- Skilled and efficient in writing and verbal communication
- Outstanding listening skills
- Provides knowledgeable, friendly and eloquent customer service
- Understanding how to navigate and efficiently use tools

EDUCATION NECESSARY:

No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! In order to service a client through the Arise Platform, you must pass a series of assessments, pay for and successfully complete a virtual certification course.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

WHAT YOU'LL BE DOING:

Providing exceptional Customer Service Support

WHAT YOU NEED TO GET STARTED:

- Register to use the Arise Platform
- Select a client opportunity
- Enroll in a certification course to prepare to service

Visit ariseworkfromhome.com/equipment to view computer and equipment requirements

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise. 

  1.   Arise
  2.    Public
Are you looking to do work that you enjoy while being your own boss? There is no better time than now! Use your customer service experience to provide sales and customer support for the nation’s large...

Are you looking to do work that you enjoy while being your own boss? There is no better time than now! Use your customer service experience to provide sales and customer support for the nation’s largest sporting goods retailer, all from the comfort of your own home! 

Location - Telecommute
Category - Inbound Collection and Sales
Revenue/Pay - $9 - $14 per hour
 

COMPANY OVERVIEW:

The largest sporting goods retailer provides athletes and outdoor enthusiasts with the gear and apparel they need to achieve their personal best.

WHAT TO EXPECT:

What’s required to Provide Support for this Client

- Respond to “Where is my order” calls
- Assisting loyalty customers with points, discounts and more
- Troubleshoot order related issues
- Providing a quick and thorough understanding of customer priorities and identify key improvement areas
- Assisting customers with product questions
- Placing new orders/volume orders
- Handling existing orders: returns/replacements

WHAT IT TAKES TO SUCCEED:

Must-Have Qualities and Skills

- Build and maintain strong working relationships through exceptional communication
- Demonstrate a working knowledge of a variety of sports and outdoor activities
- Fluent, both written and verbal, in English
- Demonstrate a proven ability to deal with challenging customers and situations

EDUCATION NECESSARY:

There are no education requirements to register on the Arise Platform – you just need to know what makes for a great customer service experience. This is a great work from home opportunity for people like you, looking to start a business and be their own boss.

WHAT YOU'LL BE DOING:

Providing excellent inbound customer service, some sales and tier-two escalations for the largest sporting goods retailer.

WHAT YOU NEED TO GET STARTED:

- Register on the Arise platform
- Choose the sporting goods retailer or any client opportunity that appeals to you
- Enroll in a certification course to learn how to service the client and operate the client’s systems
- Review the Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment

Interested in this opportunity?
The registration process is easy! You can be up and running in as little as 3 to 5 days and on your way to making your work from home business dream a reality.

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise. 

 

  1.   Arise
  2.    Public
Do you want to invest in yourself and work from home? This client is a market-leading retail electric provider, powering the lives of more Texans than any other retailer. Leverage your exceptional cus...
Do you want to invest in yourself and work from home? This client is a market-leading retail electric provider, powering the lives of more Texans than any other retailer. Leverage your exceptional customer service and sales skills to review service plans, explain energy-efficient options and assist customers in choosing the options that best meet their needs.
 
Location - Telecommute
Category - Inbound Collection and Sales
Revenue/Pay - $9 - $14 per hour
 

COMPANY OVERVIEW:

This retail electric provider is a market-leading, competitive, retail electricity provider. They offer a variety of innovative products and solutions, allowing both its residential and business customers to choose options that best meet their needs, including exceptional customer service, competitively priced electricity service plans, innovative energy efficiency options, renewable energy programs, and other electricity-related products and services.

WHAT TO EXPECT:

What’s Needed to Provide Support for this Client Program
- Review, analyze and respond to customer billing inquiries
- Upsell eligible customers home warranty solutions
- Resolve customer issues or questions
- Process payment deferrals and installment plans
- Attempt to retain customers who may be moving, unhappy with the plan or current rate
- Quickly identify customer needs in the first few minutes of the call to offer the appropriate plan
- Accurately enroll the customer in the correct plan
- Strive to resolve the customer issues on the first call
- Demonstrate knowledge of processes and policies
- Build trust and rapport through clear, respectful interaction
- Always strive to ensure that overall customer satisfaction remains high while resolving issues
- Ensure no Public Utilities Commission Complaints are filed
- Ensuring that no customer has a Lights Turned Out In Error (LOIE) situation

WHAT IT TAKES TO SUCCEED:

Must-Have Qualities and Capabilities
- Self-Motivation
- Willingness to invest time and money into yourself
- Deliver eloquent customer service
- Be knowledgeable and friendly
- Internet and computer savvy
- Professional work environment, free from any background noise, when in class and when servicing
- Great customer service and communication skills

EDUCATION NECESSARY:

No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! In order to service a client through the Arise Platform, you must pass a series of assessments, pay for and successfully complete a virtual certification course.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

WHAT YOU'LL BE DOING:

Providing exceptional inbound sales calls for a competitive retail electricity provider

WHAT YOU NEED TO GET STARTED:

- Register to use the Arise Platform
- Select a client opportunity
- Enroll in a certification course to prepare to service

Visit ariseworkfromhome.com/equipment to view computer and equipment requirements

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise. 

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